All online orders received by 1pm have same day delivery to selected Brisbane areas!
(Excludes Valentine’s Day, Mother’s Day & Saturday delivery, these orders must be received by 1pm Friday). View delivery zones.
We charge a flat delivery fee of $15.00 per order. For orders over 5kg we may charge $25.00. For orders despatched to an overseas destination we charge au$20.00 (au$1.00 is roughly the same value as us$1.00, see xe.com for up to date international exchange rates). This includes packing and despatch. We normally use the ‘Australia Post’ ‘Ordinary post’ service as it has been the most suitable and reliable for us. If customers require the ‘Australia Post’ ‘Express post’ service, then they should place this instruction in the ‘Add a note for the seller…’ area of the first checkout page (or contact us). An extra charge may be requested by us to cover the instructed premium delivery service.
Please Note: It is the carriers responsibility (usually Australia Post), for the product in transit, between our warehouse and the instructed delivery address. This is a normal commercial delivery policy. Carriers usually have a maximum limited liability clause (eg: say, $50.00 for the substantiated loss of a post parcel) ordinary post parcels may be exempt from liability. Notwithstanding the above, we have little parcel loss with carriers, but it does happen very occasionally (maybe one every 3,000 parcels). If you require more information about this risk, please contact us. If you want to insure the delivery loss risk to your purchase, please contact us. Insurance of a parcel usually entails a higher delivery charge and some sort of registration of parcel so that there is a documented proof of delivery.